Welcome to the
PetGuardian Family!

We’re so happy you’re here.

Thank you for trusting us with what matters most.

Your membership is complete, and now we’d love to get to know you and your beloved pet.

Smiling woman hugging her Bichon Frise

Let’s Set Up Your PetGuardian Experience

1Tell Us About
Your Pet
2Choose Your
Care Specialist
3Choose Your Daily
Check-In Time
4Add Your Trusted
Advocate
5You’re All Set!
Welcome Aboard
1

Tell Us About Your Beloved Pet

Help us get to know your pet so we can provide the best care.

2

Choose Your Care Specialist

You’ll talk with the same Care Specialist every day.

Choose your Care Specialist

3

Choose Your Daily Check-In Time

We’ll call or text you at a time that works best for you.

Contact Method
Preferred Days (Optional)

4

Add Your Trusted Advocate

Choose someone PetGuardian may contact if you miss scheduled Daily CareLine check-ins.

5You’re All Set!

Thank you! We’re excited to be here for you and your pet.

We’ll call you soon

Your Care Specialist will reach out to welcome you.

Daily check-ins begin

We’ll be here every day at your chosen time.

Peace of mind

Knowing someone is looking out for you and your pet, every day.

Welcome to
the family!

Your PetGuardian Member Portal

Your membership includes secure access to the PetGuardian Member Portal, where you can keep your care preferences up to date.

  • Update your profile and phone number
  • Change your Daily CareLine time
  • Switch between phone calls and text messages
  • Update your pet’s profile
  • Manage your Trusted Advocate
  • Manage billing securely through Stripe

Watch for a separate email titled “Set Up Your PetGuardian Member Account.” Use the secure activation link in that email to create your password.

Your Daily CareLine service will continue even if you have not activated your Member Portal yet.

Member Portal Login

Tell a Friend. Help a Pet

Invite a friend to join PetGuardian and help more pets get the care they deserve.

Refer a Friend